Dear Sirs: We recently had our washing machine repaired by your company. The young man named Brandon was extremely courteous, patient, cooperative and efficient. I am totally satisfied with the service provided and would recommend your company to anyone in the area needing appliance repairs. The costs were less than other companies I called and the service, including removing the machine to their site for repairs, was reasonable for Naples, Fl. where ALMOST every contractor starts a "rip off" attitude when they set foot through your door. Thank you Speedy and Brandon Dr. Stanley O. Thomas, I just wanted to let you know how much I appreciated the professionalism and efficiency of Fabian, who just left our house. He examined in detailed fashion to try to determine the cause of interrupted power on our Whirlpool dryer, and provided an interim alternative to purchasing a new master control board. If that alternative works, he will have saved us the cost of a new board(s) or a new dryer. He was very polite and genuine in his effort to help, and you should be proud to have him as a representative of your company. Also, I thought you might like to know why I picked Speedy out of all the other appliance repair shops around. Back in September of 2013, you treated me very well when I came in to purchase a control knob for the dryer. At the same time we had an extensive conversation about the challenges of replacing control panels on both our washer and dryer, because the clear plastic covering on them was peeling apart. I actually enjoyed that visit with you and decided then that I would try your company out for our next repair. Congratulations! I'll pass along my recommendation to our friends. Steve A. To Anna and all personnel; We just wanted to express our delight and surprise at the excellent service we received when out stove needed repair. Needless to say, in this day and age, we have been told to be careful, service is not "what it used to be in the old days," fast, courteous, honest and timely. Well, we were told wrong, we found Speedy Appliance Service a class act company! The technicians who performed our service, Fabian and Peter, we courteous, found the problem and quickly told us we needed a part that had to be ordered. We had the part ordered, were told 3-5 business days and it would be installed as soon as it came in. And it was, by the same techs Fabian and Peter who already knew the whole scenario. No delays, no excuses, installation was done quickly and we have a working stove again!!! We couldn't be more pleased with the service we received. You can be sure all our appliance service will be with you if needed and we will highly recommend your services. Thank you, James and Terri ---
Dear Mr. Bogo, We have used your company on a number of occasions in the past. On the last two calls, your technicians, Fabian, provided the service. I am sorry that I did not get his last name, but I'm sure you can identify him. I just wanted to tell you how satisfied we were on both occasions. Fabian is friendly, courteous, and extremely capable. He is a credit to your company. On the last call, we were also fortunate to be assisted by a female dispatcher who worked out the timing as we were scheduled to have a charity dinner that night. You are fortunate to have employees such as Fabian who represent your company so well. Sincerely,James J. Thank you for your quick service Brandon was on time and most helpful. Solved our problem..........nice young man! Thanks,Ron K.